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Home News and Events Microsoft Dynamics CRM Named a Leader in Customer Service Contact Centers 2010 Magic Quadrant

Microsoft Dynamics CRM Named a Leader in Customer Service Contact Centers 2010 Magic Quadrant

Gartner Magic Quadrant Customer Service Contact Centers 2010Microsoft Corp. today announced that Microsoft Dynamics CRM has been positioned in the Leaders quadrant of the 2010 Magic Quadrant for CRM Customer Service Contact Centers. In this research report, Gartner Inc. looks primarily at the first layer: CRM business applications for customer service interactions.

More details at Gartner Magic Quadrant Report

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