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Home News and Events Microsoft Survey Reveals 39 Percent of SMBs to Pay for Cloud Services Within Three Years

Microsoft Survey Reveals 39 Percent of SMBs to Pay for Cloud Services Within Three Years

microsoftThe research finds that 39 percent of SMBs expect to be paying for one or more cloud services within three years, an increase of 34 percent from the current 29 percent. It also finds that the number of cloud services SMBs pay for will nearly double in most countries over the next three years. The findings show an increasing opportunity for hosting service providers to profit in the cloud from offering services such as collaboration, data storage and backup, or business-class email. Some key findings include the following:

  • Those SMBs paying for cloud services will be using 3.3 services, up from fewer than two services today.
  • Past experience with support from a service provider is a key driver of service provider selection among SMBs. Eighty-two percent of SMBs say buying cloud services from a provider with local presence is critical or important.
  • The larger the business, the more likely it is to pay for cloud services. For example, 56 percent of companies with 51–250 employees will pay for an average of 3.7 services within three years.
  • Within three years, 43 percent of workloads will become paid cloud services, but 28 percent will remain on-premises, and 29 percent will be free or bundled with other services.